Whatsapp why phone number

You may also see someone else's profile photo and About section attached to your phone number. There's no need to worry. This only means that the previous account wasn't deleted, so old information still exists in the system.

This does not mean that the previous owner of the phone number has any access to the WhatsApp account you activate with your new phone number.

Your conversations and other WhatsApp data are secure. To help eliminate confusion with recycled phone numbers, we monitor account inactivity. Short codes are not allowed on the WhatsApp platform. The number must include a country and area code. Landline and cell phone numbers are acceptable phone numbers to use.

Since a phone number is tied to a WhatsApp account, you must own this number. This phone number must be able to receive voice calls or SMS in order to complete registration.

To use a phone number already on WhatsApp, refer to the instructions on how to migrate a phone number below. Many businesses want to use phone numbers their customers already know such as their or other toll free numbers.

Instead, WhatsApp is able to share with you 1 to 2 phone numbers that the registration phone call will come from. You can use this information to create an allow list for those numbers so that you can redirect the registration call to an employee or mailbox where the registration code will be captured.

If creating an exception in your IVR tree is something that you can do, add the phone number to your WhatsApp business account and open a Direct Support ticket asking for the registration call phone numbers and stating the phone number you are trying to register in the ticket. We don't support IVR phone numbers that are unable to receive our registration phone calls. Once you have chosen your business's phone number s , add them to your WhatsApp account to validate the phone number s and create the associated display name.

How can we help you? How to change your phone number The change number feature allows you to change the phone number associated with your WhatsApp account on the same or a new phone. Before changing your phone number: Make sure your new phone number can receive SMS or phone calls and has an active cellular connection. Make sure your old phone number is currently registered on WhatsApp on your phone.

You can find your registered phone number by opening WhatsApp Settings and tapping your profile photo. Change phone number on the same phone Insert the SIM card with the new phone number into your phone.

Then follow the steps below. Open WhatsApp Settings.